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Privacy Policy

Last updated: October 19, 2025

Introduction

At Pointerful, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our screen recording application and related services.

By using Pointerful, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Account information (email address, name) when you create an account
  • Profile information you choose to provide
  • Communication data when you contact us for support

Usage Data

  • Screen recording data (only when you explicitly choose to record)
  • Application usage patterns and preferences
  • Device information (browser type, operating system)
  • IP address and general location data

Technical Data

  • Log files and error reports
  • Performance metrics and analytics
  • Browser extension permissions and usage

How We Use Your Information

  • To provide and maintain our screen recording services
  • To process and store your recordings (only when you choose to save them)
  • To improve our application and develop new features
  • To provide customer support and respond to your inquiries
  • To send important updates about our service
  • To ensure security and prevent fraud
  • To comply with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal data on a need-to-know basis
  • Secure cloud storage with industry-standard protections

Screen Recording Data

Important: Your screen recordings are processed locally on your device whenever possible. We only access your recordings when:

  • You explicitly choose to save recordings to our cloud storage
  • You share recordings with others through our platform
  • You request technical support that requires us to analyze your recordings

You have full control over your recordings and can delete them at any time.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist us in operating our platform (under strict confidentiality agreements)
  • In connection with a business transfer or acquisition

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Withdrawal of consent: Withdraw consent for data processing

To exercise these rights, please contact us at the information provided below.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

We use analytics tools to understand how our application is used, but this data is anonymized and aggregated.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@pointerful.com

Website: pointerful.com